Privacy Policy

1 1. Information We Collect

We collect the following types of information:

• Personal Information: When you register or use Petrodweep, we may collect your name, email address, phone number, business or company details, role, and account credentials.
• Payment and Subscription Information: We may collect billing details and payment status information needed to manage subscriptions. Payment processing may be handled by third-party payment service providers.
• Usage and Device Data: We collect information about how you interact with Petrodweep, such as IP address, device information, browser type, app activity, pages viewed, feature usage, and diagnostic data.
• Customer and Transaction Data: Information related to credit customers, shift management, employee records, vouchers, bills, tasks, and invoices, as provided or generated by you.
• Communications Data: Phone numbers and related message data used for operational communications, including sending coupons to credit customers through WhatsApp where enabled by you.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve Petrodweep features such as shift management, employee management, customer management, billing, reports, and invoice generation.
• Process payments and manage subscriptions.
• Send operational communications, including coupons through WhatsApp, where you or your organization have enabled the feature and obtained any required recipient consent.
• Analyze usage to enhance user experience and troubleshoot issues.
• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with hosting, analytics, support, payment processing, storage, and WhatsApp messaging services, subject to confidentiality and data protection obligations.
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell personal information. We do not share personal information with third parties for their independent advertising purposes.

4. WhatsApp Coupon Distribution

Petrodweep may allow petrol pump operators to distribute coupons or operational messages to credit customers through WhatsApp. By using this feature, you confirm that you have obtained any required consent from recipients and that your use complies with applicable data protection, telecom, and messaging laws. Recipients may opt out by contacting the sender or by using any opt-out method available in the message flow.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing of your data.
• Request data portability.

To exercise these rights, contact us at support@technodweep.com. We will respond within the timeframes required by applicable law.

7. Data Retention

We retain your information only for as long as necessary to provide Petrodweep services, comply with legal obligations, maintain business records, or resolve disputes. Transactional data, such as invoices, vouchers, bills, and reports, may be retained for accounting, tax, audit, and compliance purposes as required by law.

8. International Data Transfers

Your information may be processed in countries outside your jurisdiction, including India, where our team, systems, or service providers may be located. We take reasonable steps to ensure that such processing complies with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes may be communicated through email, the App, or the Platform. Your continued use of Petrodweep after changes are posted constitutes acceptance of the updated policy.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:
Technodweep
Email: support@technodweep.com
Address: Shop No-5, LIG Colony, Pradhikaran, Nigdi, Pune-411044